Delivery Information
UK Delivery Info
We are on the move!
Curtisward is relocating and so, unfortunately, we will be unable to take orders for the next few weeks. We hope to be back up and running at the end of the summer as soon as we are settled in our new premises. Thank you.
Standard delivery options
Our standard UK shipping is Royal Mail 1st Class, for which Royal Mail advise 1-2 working days after day of despatch, except for orders over 2kg or high value orders which we send via Courier. Please be aware that a signature may be required for your order.
Orders placed before 2pm Monday to Friday are despatched the same day, excluding public holidays.
For order totals over £45, standard UK shipping is free. Additional charges may apply for orders sent to Scottish Upper Counties, offshore and Northern Ireland depending on the weight of the parcel. Please see the table below.
Standard delivery charges
Under £45
| Destination | Under 1kg | 1-2kg | 2-4kg | Over 4kg |
| Mainland | £2.95 | £4.95 | £7.95 | £7.95 |
| Scottish Upper Counties | £2.95 | £4.95 | £9.95 | £14.95 |
| Offshore | £2.95 | £4.95 | £9.95 | £19.95 |
| Northern Ireland | £2.95 | £4.95 | £9.95 | £19.95 |
Over £45
| Destination | Under 1kg | 1-2kg | 2-4kg | Over 4kg |
| Mainland | FREE | FREE | FREE | FREE |
| Scottish Upper Counties | FREE | FREE | FREE | £7.95 |
| Offshore | FREE | FREE | FREE | £9.95 |
| Northern Ireland | FREE | FREE | FREE | £9.95 |
Express delivery options
We also offer an Express delivery option. Your goods should reach you the next working day provided the order reaches us by 2pm Monday to Friday, excluding Bank Holidays.
Orders placed after 2pm Thursday will be despatched on Friday and reach you on Monday. Orders placed on the weekend will be despatched on Monday and reach you Tuesday. The Express Services will always require a signature.
For express delivery to Northern Ireland, offshore and Scottish Upper Counties, our courier advises 2 working days after day of despatch.
Should you arrange to have your order delivered to a different address with the Courier after despatch, please note that this will usually delay the delivery by 1-2 working days depending on the destination.
Express delivery charges
Under £45
| Destination | Under 1kg | 1-2kg | 2-4kg | Over 4kg |
| Mainland | £7.95 | £7.95 | £7.95 | £7.95 |
| Scottish Upper Counties | £9.95 | £18.95 | £18.95 | £18.95 |
| Offshore | £9.95 | £19.95 | £19.95 | £19.95 |
| Northern Ireland | £9.95 | £19.95 | £19.95 | £19.95 |
Over £45
| Destination | Under 1kg | 1-2kg | 2-4kg | Over 4kg |
| Mainland | £4.95 | £4.95 | £4.95 | £4.95 |
| Scottish Upper Counties | £4.95 | £13.95 | £13.95 | £13.95 |
| Offshore | £4.95 | £15.95 | £15.95 | £15.95 |
| Northern Ireland | £4.95 | £15.95 | £15.95 | £15.95 |
General
Delivery times are as stated in the majority of cases but we cannot guarantee any delivery times on normal consignments, especially at busy times such as Christmas and other public holidays.
BFPO
Unfortunately we are currently unable to deliver to BFPO or PO box addresses.
UK Scottish Upper Counties
Delivery time approximately 2 working days, excluding weekends.
Includes addresses within these postcodes: AB31-AB35, AB36-AB38, AB41-45, AB51-AB56, KW, PH, PA20-49, PA60-78, IV.
UK Offshore
Delivery time approximately 2 working days, excluding weekends.
Includes Isle of Wight and the Scilly Isles postcodes: PO30-41, TR21-25.
Also Scottish Islands postcodes: HS1-9, KW15-17, ZE.
Click and Collect
We are unable to offer a Click and Collect service. All orders must be placed online with goods being despatched to the Shipping Address supplied via Royal Mail or DPD Courier Service.