Delivery Information

UK Delivery Info

Standard delivery options

Our standard UK shipping is Royal Mail 1st Class, for which Royal Mail advise 1-2 working days after day of despatch, except for orders over 2kg or high value orders which we send via Courier. Please be aware that a signature may be required for your order.

Orders placed before 2pm Monday to Friday are despatched the same day, excluding public holidays.

For order totals over £45, standard UK shipping is free. Additional charges may apply for orders sent to Scottish Upper Counties, offshore and Northern Ireland depending on the weight of the parcel. Please see the table below.

Standard delivery charges

Under £45

Desination Under 1kg 1-2kg 2-4kg Over 4kg
Mainland £2.95 £4.95 £7.95 £7.95
Scottish Upper Counties £2.95 £4.95 £9.95 £14.95
Offshore £2.95 £4.95 £9.95 £19.95
Northern Ireland £2.95 £4.95 £9.95 £19.95


Over £45

Desination Under 1kg 1-2kg 2-4kg Over 4kg
Mainland FREE FREE FREE FREE
Scottish Upper Counties FREE FREE FREE £7.95
Offshore FREE FREE FREE £9.95
Northern Ireland FREE FREE FREE £9.95



Express delivery options

We also offer an Express delivery option. Your goods should reach you the next working day provided the order reaches us by 2pm Monday to Friday, excluding Bank Holidays.

Orders placed after 2pm Thursday will be despatched on Friday and reach you on Monday. Orders placed on the weekend will be despatched on Monday and reach you Tuesday. The Express Services will always require a signature.

For express delivery to Northern Ireland, offshore and Scottish Upper Counties, our courier advises 2 working days after day of despatch.

Express delivery is not available for supplier-direct items. Should you arrange to have your order delivered to a different address with the Courier after despatch, please note that this will usually delay the delivery by 1-2 working days depending on the destination.

Express delivery charges

Under £45

Destination Under 1kg 1-2kg 2-4kg Over 4kg
Mainland £7.95 £7.95 £7.95 £7.95
Scottish Upper Counties £9.95 £18.95 £18.95 £18.95
Offshore £9.95 £19.95 £19.95 £19.95
Northern Ireland £9.95 £19.95 £19.95 £19.95


Over £45

Destination Under 1kg 1-2kg 2-4kg Over 4kg
Mainland £4.95 £4.95 £4.95 £4.95
Scottish Upper Counties £4.95 £13.95 £13.95 £13.95
Offshore £4.95 £15.95 £15.95 £15.95
Northern Ireland £4.95 £15.95 £15.95 £15.95



Supplier-direct items

On occasion we will forward an order to our suppliers for them to deliver directly because the item, such as an easel or canvas carton, is not kept in our warehouse.

All products that are shipped directly from our suppliers will clearly state this in the item description.

Delivery time for supplier-direct items is usually 4-8 working days.

General

Delivery times are as stated in the majority of cases but we cannot guarantee any delivery times on normal consignments, especially at busy times such as Christmas and other public holidays.

BFPO

Unfortunately we are currently unable to deliver to BFPO or PO box addresses.

UK Scottish Upper Counties

Delivery time approximately 2 working days, excluding weekends.

Includes addresses within these postcodes: AB31-AB35, AB36-AB38, AB41-45, AB51-AB56, KW, PH, PA20-49, PA60-78, IV.

UK Offshore

Delivery time approximately 2 working days, excluding weekends.

Includes Isle of Man, Isle of Wight, Channel Islands and the Scilly Isles postcodes: IM, PO30-41, TR21-25.

Also Scottish Islands postcodes: HS1-9, KW15-17, ZE.




European Delivery Info

At CurtisWard we try to offer the best value delivery charges.

All orders below 1kg are despatched via Royal Mail International. Orders over 1kg are despatched via DPD Europe Courier Service.

Please note: we may not be able to ship certain items because of their length, volume, weight or because of health and safety shipping restrictions. Products with this restriction will say ‘UK Delivery Only’ in the product description.

Delivery times and prices

Orders placed before 2pm Monday to Friday are despatched the same day, excluding public holidays. Delivery times are estimated and will depend on local holidays and courier workload. The estimated delivery time starts from the day after despatch.

Under £45

Destination Under 1kg 1kg and over Estimated Delivery Time
Austria £9.95 £21.95 4-5 Working days
Belgium £9.95 £19.95 3-4 Working days
Czech Republic £9.95 £23.95 5-6 Working days
Denmark £9.95 £21.95 4-5 Working days
Estonia £9.95 £25.95 6-7 Working days
Finland £9.95 £25.95 6-7 Working days
France £9.95 £19.95 3-4 Working days
Germany £9.95 £19.95 3-4 Working days
Hungary £9.95 £25.95 6-7 Working days
Italy £9.95 £23.95 5-6 Working days
Jersey £3.54 £18.95 3-4 Working days
Luxembourg £9.95 £19.95 3-4 Working days
Monaco £9.95 £19.95 3-4 Working days
Netherlands £9.95 £19.95 3-4 Working days
Poland £9.95 £25.95 6-7 Working days
Portugal £9.95 £25.95 6-7 Working days
Republic Ireland £9.95 £19.95 3-4 Working days
Slovakia £9.95 £23.95 5-6 Working days
Slovenia £9.95 £25.95 6-7 Working days
Spain £9.95 £23.95 5-6 Working days
Sweden £9.95 £25.95 6-7 Working days


Over £45

Destination Under 1kg 1kg and over Estimated Delivery Time
Austria £5.95 £17.95 4-5 Working days
Belgium £5.95 £15.95 3-4 Working days
Czech Republic £5.95 £19.95 5-6 Working days
Denmark £5.95 £17.95 4-5 Working days
Estonia £5.95 £21.95 6-7 Working days
Finland £5.95 £21.95 6-7 Working days
France £5.95 £15.95 3-4 Working days
Germany £5.95 £15.95 3-4 Working days
Hungary £5.95 £21.95 6-7 Working days
Italy £5.95 £19.95 5-6 Working days
Jersey FREE £9.95 3-4 Working days
Luxembourg £5.95 £15.95 3-4 Working days
Monaco £5.95 £15.95 3-4 Working days
Netherlands £5.95 £15.95 3-4 Working days
Poland £5.95 £21.95 6-7 Working days
Portugal £5.95 £21.95 6-7 Working days
Republic Ireland £5.95 £15.95 3-4 Working days
Slovakia £5.95 £19.95 5-6 Working days
Slovenia £5.95 £21.95 6-7 Working days
Spain £5.95 £19.95 5-6 Working days
Sweden £5.95 £21.95 6-7 Working days



Jersey and Guernsey

Orders sent to Jersey and Guernsey are exempt from VAT. Please make sure you pick Jersey or Guernsey as your delivery country (not United Kingdom) to take advantage of this.




Click & Collect

Do you live locally to our premises in West Molesey, Surrey? If you do, you have the option to ‘Click and Collect’! You can visit us or place your order from the comfort of your own home and have your goods ready for collection within around 1/2 an hour (Monday to Friday). Placing your order before you come ensures that the goods are available for you and will be ready and waiting for your arrival.

How to order with Click and Collect

  1. Place your order online in the normal way.
  2. At the Checkout page, choose Click and Collect as your delivery method.
  3. Make your payment online.
  4. We’ll pack your items and email you when they’re ready for collection.
  5. Collect from our warehouse reception at a time that’s convenient for you.

Opening times

Our Sales Counter is open for collections from 11am – 4pm Monday to Friday.

We are closed on Saturdays, Sundays and England & Wales public holidays.

Our address

Collect your order from:

CurtisWard Ltd
Unit 2, Glebe House
Armfield Close
West Molesey
Surrey
KT8 2RT
Map showing location of Curtisward Warehouse