Delivery Information

Standard delivery options

Our standard UK shipping is Royal Mail 1st Class, for which Royal Mail advise 1-2 working days after day of despatch, except for orders over 2kg or high value orders which we send via Courier. Please be aware that a signature may be required for your order.

Orders placed before 2pm Monday to Friday are despatched the same day, excluding public holidays.

For order totals over £45, standard UK shipping is free. Additional charges may apply for orders sent to Scottish Upper Counties, offshore and Northern Ireland depending on the weight of the parcel. Please see the table below.

Standard delivery charges

Under £45 Over £45
Under 1kg 1-2kg 2-4kg Over 4kg Under 1kg 1-2kg 2-4kg Over 4kg
Mainland £2.95 £4.95 £7.95 £7.95 FREE FREE FREE FREE
Scottish Upper Counties £2.95 £4.95 £9.95 £14.95 FREE FREE FREE £7.95
Offshore £2.95 £4.95 £9.95 £19.95 FREE FREE FREE £9.95
Northern Ireland £2.95 £4.95 £9.95 £19.95 FREE FREE FREE £9.95


Express delivery options

We also offer an Express delivery option. Your goods should reach you the next working day provided the order reaches us by 2pm Monday to Friday, excluding Bank Holidays.

Orders placed after 2pm Thursday will be despatched on Friday and reach you on Monday. Orders placed on the weekend will be despatched on Monday and reach you Tuesday. The Express Services will always require a signature.

For express delivery to Northern Ireland, offshore and Scottish Upper Counties, our courier advises 2 working days after day of despatch.

Express delivery is not available for supplier-direct items. Should you arrange to have your order delivered to a different address with the Courier after despatch, please note that this will usually delay the delivery by 1-2 working days depending on the destination.

Express delivery charges

Under £45 Over £45
Under 1kg 1-2kg 2-4kg Over 4kg Under 1kg 1-2kg 2-4kg Over 4kg
Mainland £7.95 £7.95 £7.95 £7.95 £4.95 £4.95 £4.95 £4.95
Scottish Upper Counties £9.95 £18.95 £18.95 £18.95 £4.95 £13.95 £13.95 £13.95
Offshore £9.95 £19.95 £19.95 £19.95 £4.95 £15.95 £15.95 £15.95
Northern Ireland £9.95 £19.95 £19.95 £19.95 £4.95 £15.95 £15.95 £15.95


Supplier-direct items

On occasion we will forward an order to our suppliers for them to deliver directly because the item, such as an easel or canvas carton, is not kept in our warehouse.

All products that are shipped directly from our suppliers will clearly state this in the item description.

Delivery time for supplier-direct items is usually 4-8 working days.


Delivery times are as stated in the majority of cases but we cannot guarantee any delivery times on normal consignments, especially at busy times such as Christmas and other public holidays.


Unfortunately we are currently unable to deliver to BFPO or PO box addresses.

UK Scottish Upper Counties

Delivery time approximately 2 working days, excluding weekends.

Includes addresses within these postcodes: AB31-AB35, AB36-AB38, AB41-45, AB51-AB56, KW, PH, PA20-49, PA60-78, IV.

UK Offshore

Delivery time approximately 2 working days, excluding weekends.

Includes Isle of Man, Isle of Wight, Channel Islands and the Scilly Isles postcodes: IM, PO30-41, TR21-25.

Also Scottish Islands postcodes: HS1-9, KW15-17, ZE.

25th March 2015

Posted In:

Visa Credit payments supported by WorldPay Visa Electron payments supported by WorldPay Mastercard payments supported by WorldPay Maestro payments supported by WorldPay JCB payments supported by WorldPay WorldPay Payments Processing PayPal
Free delivery on all orders over £45
Free delivery
on orders over £45

Standard UK mainland
delivery only.